Loyalty Strategy
 
      		**** Cancel to Return ****

Server (Cashier) Functions:

Coupon Redemption:

1. Server selects *Loyalty when in order.
2. Server enters customer ID# manually or card swipe.
3. Dialog is retrieved showing name, balance, and coupons earned.
4. If ORDER includes items in the coupon list, coupon amount will be computed and added to the order (reduce amount due).
5. The discount given will print on the receipt and apply this redemption to the central computer systems files.

Charge Purchases to Account:

1.	At tender, enter Amount (manual entry or strike TOTAL to compulse the total due amount).
2.	Strike ‘Loyalty’ to use amount on account to tender the purchase.
3.	If ‘Funds Available’ are less than the purchase cost, an additional amount due will be shown.
4.	When the purchase is completed, the funds used will reduce the amount in the local bank (customer house account).

Add funds to Account:    

1.	Server selects *Loyalty when in order.
2.	Server enters customer ID# manually or card swipe.

3.	Dialog is retrieved showing name, balance, and coupons earned.
4.	Press the 'Add Funds' Button
5.	Enter then dollar amount using an attached keyboard.
Note: To enter ten dollars type 1000.
6.	Press 'Enter' key when done dollar amount will change to ##.## format
7.	Press 'Accept' Button. Dialog will disappear
8.	Press 'Total' 
9.	Enter Amount (manual entry or strike TOTAL to compulse the total due amount).
10.	Select form of payment.
11.	The Dollar amount is added to the database at this time
         Note: Adding funds to account must be a separate transaction.
    
             Call Customer Reports:

1.	Server selects *Loyalty when in order.
2.	Server enters customer ID# manually or card swipe.
3.	Dialog is retrieved showing name, balance, and coupons earned.
4.	To select a Customer Transaction History Report:
Press 'History' Button
History report is a 30-day monetary transaction list
5.	To select a Customer Discount Detail Report:
Press 'Print Detail' Button
Detail report is a Coupon Status list Detailing customers standing on all coupon items

Cautions:

a.	Coupon application can be ignored by sending the order and recalling the open order.
b.	If funds are not available, any method of tender can be applied.
c.  Adding funds to account must be a separate transaction.