Credit Card  -- AUTHORIZATION:

Charging to a Credit Card requires authorization to verify the card is valid and credit worthy.  If an authorization is successful, information is taken from the card magnetic surface and from the remote card service provider to allow charge posting to the customers card account.

REASONS for Authorization:

A.	Wide spread use of charge cards for purchase settlement.
B.	Facilitate tendering and settlement.
C.	Remote settlement (via phone or file information entry).
D.	Customer convenience.

PROCESS:

Authorizing a charge card by swiping card through reader follows:

1.	While in Order Entry process of an open ORDER:
2.	Strike “TOTAL” key
3.	Enter Amount to authorize (NOT including tip or service fee)
4.	Strike “Bank Card” key
5.	Swipe card through reader

6.	**** System returns to Tender Entry and

Prints PRESENTATION receipt or
Print FINALIZATION receipt if (retail) terminal.

7.	 If Hospitality terminal, receipt (order) is recalled to enter Tip or Service fee and FINALIZED.

OTHER Information:

A.	Multiple charge cards can be tendered to a single or split ORDER.
B.	Charge card transaction can be “Pre-Authorized”.
C.	Charge card transactions normally prevent EXCESS tender (money back).
D.	Authorization AMOUNTS can be modified prior to finalization (Use ChgChange key in tender panel).
E.	CLOSED orders with Credit Charges can be re-opened and the credit transaction will automatically be REVERSED (See *CClosed key).
F.	Several methods allow re-opening CLOSED ORDERS.

CAUTIONS:

A.	Charge Card transactions are posted automatically in the current days processing (following the day cycle).
B.	All Charge Card information is stored in the system electronic journal call ORDER.QUE.
C.	Charge Cards can be reversed and then applied to any other method of tender.
D.	Charge card entries can be VOIDED until the TIP/SERVICE charges are added to the transactions.  Charge card transactions are finalized when the Tip/Service fees are added.  Once these fees are added and the transactions are finalized, the card must be reversed to maintain server accountability.